Business to Business Frequently Asked Questions
GENERAL QUESTIONS
Kyocera, through our Solution Partners, has a large, compatible range of mobile accessories that turn its rugged devices into customized tools for business users.
Kyocera promotes featured offers with carriers and solution partners throughout the year on devices, accessories and applications.
Kyocera's warranty covers battery performance, water intrusion, and most LCD damage along with free cosmetic refurbishment for all in-warranty returns.
Kyocera has several examples of how we collaborate to help organizations improve work efficiency and communication.
Kyocera provides targeted hardware and software capabilities along with a dedicated device lifecycle support system.
Kyocera Solution experts can help save you hours of research – contact us to help
KEY TECHNOLOGIES
Protection
Kyocera’s ultra-durable devices are certified to Military Standard 810G/H profiles including waterproof and dust proof protection, shock, drops, vibration, extreme temperatures and more.
Kyocera devices are certified against water and dust and can be easily cleaned and disinfected following specific instructions
Certain Kyocera ultra-rugged devices are certified non-incendive, Class I, Division 2, Group A-D, T for use in hazardous work environments
Your Kyocera Dura Series phone may be disinfected using alcohol (70% solution), cleaning wipes or using mild dish cleaner following specific instructions.
Mobile Device Management (MDM)
Kyocera’s OEMConfig application offers extended capabilities on all EMMs supporting Android Enterprise configuration providing features above and beyond standard Android Enterprise restrictions.
Kyocera's Device Control Mobile Device Management features enable businesses to remotely monitor and manage employee devices to ensure they are compliant with company use and security policies.
Kyocera devices have built-in security and encryption as well as biometric authentication features to keep your most sensitive documents protected.
This certification ensures businesses can confidently select, deploy and manage Android devices and services that meet elevated enterprise requirements plus it ensures timely security patches and updates.
Kyocera's Device Control Mobile Device Management applications for Smartphones and flip phone, allow consumers and businesses to restrict access to unwanted features and apps.
Push-to-Talk
Kyocera ultra-rugged devices are built with dedicated PTT buttons, loud speakers, powerful batteries along with support for numerous PTT platforms.
Business Select
Kyocera has developed an ecosystem of services designed for the specific needs of the business user.
Kyocera offers advanced replacement for defective devices – In or Out of Warranty. No lengthy turnaround times – option for replacement device delivery within 1 business day.
Kyocera offers qualified First Responders a dedicated toll free number, support escalation and discounted Business Select Program Services.