HOSPITALITY SERVICES
KYOCERA COLLABORATES TO IMPROVE HOTEL WORKFORCE EFFICIENCY & COMMUNICATION
Overview
The Boca Raton Resort & Club, A Waldorf Astoria Resort property, redefines luxury in south Florida. Nestled in a Mediterranean-inspired historic village just a few steps from the stunning coastline, the property features 11 restaurants, a top-ranked spa, two 18-hole golf courses, seven swimming pools, a marina, and over 20,000 square feet of meeting space. Over 1,800 employees work around the clock to provide award-winning hospitality and service.
The challenge
This exclusive property needed a simple, effective and durable communications solution that would help improve worker productivity. They wanted to transition from multiple devices including iPhone 4S, iPads, and expensive two-way radios to a single, cost-effective device with Push-to-Talk (PTT) capabilities. They didn’t require the robust features and monthly cost of a traditional MDM application, but they wanted to lock down the phones to just essential capabilities for the job to improve productivity. A solution that could integrate with existing applications including HotSOS, StarCoach ,iAuditor, Phone Contacts, Gmail and camera functionality was also desired.Industry
Hospitality
Region
USA
Solution
Kyocera DuraForce PRO 2
with Device Control
by Kyocera.
Key benefits
- Durable
- Waterproof
- Drop Resistant
- Rugged
- Long Battery Life
- Loud Audio
- Affordable
- Push-to-Talk Dedicated Button