All Kyocera devices are Japan Made. Our phones come with a Standard 2-Year Manufacturer’s Warranty.

    STEP 1: CUSTOMER INFORMATION

    The IMEI number can be found on the back of the retail carton (see image below)
    or through the phone menu: Settings > System > About Phone.
    It is a 15 digit number starting with 01.




    UPLOAD A VALID PROOF OF PURCHASE RECEIPT

    A valid proof of purchase is an authorized reseller’s receipt with the date of purchase, model, IMEI, and purchaser name.

    Size: No larger than 1 MB

    File type to ONLY equal a JPEG or PDF