Advanced Replacement RMA Transaction
Standard (2-3 business days) $42.50
Express (1-2 business days) $54.50
Pre-Authorization amount $670

After phone received and evaluated

In-Warranty
No charge. Pre-authorization will be released.

Tier 1 Repair
$34 (Ex: Factory reset or upgrade software)

Tier 2 Repair
$225 (Ex: Component replacement)

Tier 3 Repair
$333 (Ex: LCD or Touchpanel replacement; extensive damage)

Phone not repairable
$632

Phone not returned within Return Period
$670

Late Return Fee (returned after expiration of the Return Period)
$29

Once the applicable charge is applied, the balance of the Pre-Authorization amount will be released.