Advanced Replacement RMA Transaction
Standard (2-3 business days) $42.50
Express (1-2 business days) $54.50
Pre-Authorization amount $310
After phone received and evaluated
No charge. Pre-authorization will be released.
Tier 1 Repair
$34 (Ex: Factory reset or upgrade software)
Tier 2 Repair
$98 (Ex: Component replacement)
Tier 3 Repair
$172 (Ex: LCD or Touchpanel replacement; extensive damage)
Phone not repairable
Phone not returned within Return Period
Late Return Fee (returned after expiration of the Return Period)
Once the applicable charge is applied, the balance of the Pre-Authorization amount will be released.