Advanced Replacement RMA Transaction
Standard (2-3 business days) $42.50
Express (1-2 business days) $54.50
Pre-Authorization amount $155
After phone received and evaluated
In-Warranty
No charge. Pre-authorization will be released.
Tier 1 Repair
$34 (Ex: Factory reset or upgrade software)
Tier 2 Repair
$67 (Ex: Component replacement)
Tier 3 Repair
$107 (Ex: LCD or Touchpanel replacement; extensive damage)
Phone not repairable
$143
Phone not returned within Return Period
$155
Late Return Fee (returned after expiration of the Return Period)
$29
Once the applicable charge is applied, the balance of the Pre-Authorization amount will be released.