Advanced Replacement RMA Transaction
Standard (2-3 business days) $32.50
Express (1-2 business days) $44.50
Pre-Authorization amount $559.00

Once the applicable charge is applied, the balance of the Pre-Authorization Amount will be released.

After phone received and evaluated

No charge. Pre-authorization will be released.

Tier 1 Repair
$29 (Ex: Factory reset or upgrade software)

Tier 2 Repair
$195 (Ex: Component replacement)

Tier 3 Repair
$289 (Ex: LCD or Touchpanel replacement; extensive damage)

Phone not repairable

Phone not returned within return period