Advanced Replacement RMA Transaction
Standard (2-3 business days) $32.50
Express (1-2 business days) $44.50
Pre-Authorization amount $239 – $259

Once the applicable charge is applied, the balance of the Pre-Authorization Amount will be released.

After phone received and evaluated

In-Warranty
No charge. Pre-authorization will be released.

Tier 1 Repair
$29 (Ex: Factory reset or upgrade software)

Tier 2 Repair
$85 (Ex: Component replacement)

Tier 3 Repair
$149 (Ex: LCD or Touchpanel replacement; extensive damage)

Phone not repairable
$229 – $249

Phone not returned within return period
$239 – $259

Pricing varies by phone model. Please go to Get RMA and enter IMEI to find the corresponding pricing for your phone.