Advanced Replacement RMA Transaction
Standard (2-3 business days) $32.50
Express (1-2 business days) $44.50
Pre-Authorization amount $119
Once the applicable charge is applied, the balance of the Pre-Authorization Amount will be released.
After phone received and evaluated
No charge. Pre-authorization will be released.
Tier 1 Repair
$29 (Ex: Factory reset or upgrade software)
Tier 2 Repair
$59 (Ex: Component replacement)
Tier 3 Repair
$95 (Ex: LCD or Touchpanel replacement; extensive damage)
Phone not repairable
Phone not returned within return period