NOTICE: OUR SERVICE PRICING WILL SOON BE UPDATED. NEW RATES EFFECTIVE ON RMAs CREATED ON OR AFTER APRIL 1, 2023.
CONTACT CUSTOMER SERVICE & TECHNICAL SUPPORT
R&TTE Directive Compliance
In the Declaration of Conformity, Kyocera declares that our radio product conforms to the essential requirements of the European Union's Radio & Telecommunications Terminal Equipment (R&TTE) Directive.
Please choose a Kyocera product from the list below to download that product's Declaration of Conformity. (This list may be incomplete, some products may be missing.)
Voluntary Product Accessibility Templates
New Customers – Register Your Device & Stay Connected
- Software Update Notifications – Be the first to know about the availability of important updates to your device.
- Product Announcements – Information about new devices, accessories and app downloads delivered directly to you.
- Product Tips – Get device tips and tricks to increase productivity and help you and your business work smarter.
- Returns Efficiency – Make returns quicker and easier with your information pre-loaded in our database.
Warranty & Repair Options
Please contact our team for troubleshooting and support through the link above. If you need repair or service, see below to get started.
Your Phone and Service – Phone Specs, FAQs, Service Provider Info
DuraXV-Extreme+ E4811/E4811NC
Downloads
- User Guide – English (PDF, 4.5 MB)
- User Guide – Spanish (PDF, 4.6 MB)
- Safety & Warranty Information – English (PDF, 162 KB)
- Safety & Warranty Information – Spanish (PDF, 165 KB)
Alternate format for phone user guides (US only)
Printed Braille and Accessible Electronic user guides are available upon request primarily
for basic feature phones. These user guides provide step-by-step instructions and are useful
only for those customers who are visually impaired.These user guides are available upon request by emailing to:
pubs@kyocera.com.
Please make sure to include your phone model number and whether you need a printed Braille or Accessible Electronic user guide.
Printed Braille and Accessible Electronic user guides are available upon request primarily
for basic feature phones. These user guides provide step-by-step instructions and are useful
only for those customers who are visually impaired.These user guides are available upon request by emailing to:
pubs@kyocera.com.
Please make sure to include your phone model number and whether you need a printed Braille or Accessible Electronic user guide.
Verizon Wireless
1-888-466-4646
verizonwireless.com
DuraSlate
Downloads
- Product Spec Sheet (, 4 KB)
- User Guide – English (PDF, 2.8 MB)
- Safety & Warranty Information – English (PDF, 159 KB)
- Quick Start Guide – English (PDF, 1.6 MB)
Alternate format for phone user guides (US only)
Printed Braille and Accessible Electronic user guides are available upon request primarily
for basic feature phones. These user guides provide step-by-step instructions and are useful
only for those customers who are visually impaired.These user guides are available upon request by emailing to:
pubs@kyocera.com.
Please make sure to include your phone model number and whether you need a printed Braille or Accessible Electronic user guide.
Printed Braille and Accessible Electronic user guides are available upon request primarily
for basic feature phones. These user guides provide step-by-step instructions and are useful
only for those customers who are visually impaired.These user guides are available upon request by emailing to:
pubs@kyocera.com.
Please make sure to include your phone model number and whether you need a printed Braille or Accessible Electronic user guide.
DuraXA Equip E4831
Downloads
- User Guide – English (PDF, 4 MB)
- User Guide – Spanish (PDF, 4 MB)
- Safety & Warranty Information – English (PDF, 156 KB)
- Safety & Warranty Information – Spanish (PDF, 156 KB)
Alternate format for phone user guides (US only)
Printed Braille and Accessible Electronic user guides are available upon request primarily
for basic feature phones. These user guides provide step-by-step instructions and are useful
only for those customers who are visually impaired.These user guides are available upon request by emailing to:
pubs@kyocera.com.
Please make sure to include your phone model number and whether you need a printed Braille or Accessible Electronic user guide.
Printed Braille and Accessible Electronic user guides are available upon request primarily
for basic feature phones. These user guides provide step-by-step instructions and are useful
only for those customers who are visually impaired.These user guides are available upon request by emailing to:
pubs@kyocera.com.
Please make sure to include your phone model number and whether you need a printed Braille or Accessible Electronic user guide.
U.S. Cellular
1-888-944-9400
uscellular.com
DuraSport C6930
Downloads
- Product Spec Sheet (, 4 KB)
- User Guide – English (PDF, 2.8 MB)
- User Guide – Spanish (PDF, 3 MB)
- Safety & Warranty Information – English (PDF, 159 KB)
- Safety & Warranty Information – Spanish (PDF, 164 KB)
- Quick Reference Guide – English (PDF, 1.6 MB)
Alternate format for phone user guides (US only)
Printed Braille and Accessible Electronic user guides are available upon request primarily
for basic feature phones. These user guides provide step-by-step instructions and are useful
only for those customers who are visually impaired.These user guides are available upon request by emailing to:
pubs@kyocera.com.
Please make sure to include your phone model number and whether you need a printed Braille or Accessible Electronic user guide.
Printed Braille and Accessible Electronic user guides are available upon request primarily
for basic feature phones. These user guides provide step-by-step instructions and are useful
only for those customers who are visually impaired.These user guides are available upon request by emailing to:
pubs@kyocera.com.
Please make sure to include your phone model number and whether you need a printed Braille or Accessible Electronic user guide.
Verizon Wireless
1-888-466-4646
verizonwireless.com
DuraFoce Ultra E7110
Downloads
- Product Spec Sheet (, 4 KB)
- User Guide – English (PDF, 2.8 MB)
- User Guide – Spanish (PDF, 3 MB)
- Safety & Warranty Information – English (PDF, 159 KB)
- Safety & Warranty Information – Spanish (PDF, 164 KB)
- Quick Reference Guide – English (PDF, 1.6 MB)
- Quick Reference Guide – Spanish (PDF, 1.5 MB)
Alternate format for phone user guides (US only)
Printed Braille and Accessible Electronic user guides are available upon request primarily
for basic feature phones. These user guides provide step-by-step instructions and are useful
only for those customers who are visually impaired.These user guides are available upon request by emailing to:
pubs@kyocera.com.
Please make sure to include your phone model number and whether you need a printed Braille or Accessible Electronic user guide.
Printed Braille and Accessible Electronic user guides are available upon request primarily
for basic feature phones. These user guides provide step-by-step instructions and are useful
only for those customers who are visually impaired.These user guides are available upon request by emailing to:
pubs@kyocera.com.
Please make sure to include your phone model number and whether you need a printed Braille or Accessible Electronic user guide.
Verizon Wireless
1-888-466-4646
verizonwireless.com
DuraXV-Extreme E4810/E4810NC
Downloads
- Verizon User Guide – English (PDF, 4.5 MB)
- Verizon User Guide – Spanish (PDF, 4.6 MB)
- Verizon Safety & Warranty Information – English (purchased through July 2020) (PDF, 162 KB)
- Verizon Safety & Warranty Information – English (purchased after July 2020) (PDF, 127 KB)
- Verizon Safety & Warranty Information – Spanish (purchased through July 2020) (PDF, 165 KB)
- Verizon Safety & Warranty Information – Spanish (purchased after July 2020) (PDF, 133 KB)
Alternate format for phone user guides (US only)
Printed Braille and Accessible Electronic user guides are available upon request primarily
for basic feature phones. These user guides provide step-by-step instructions and are useful
only for those customers who are visually impaired.These user guides are available upon request by emailing to:
pubs@kyocera.com.
Please make sure to include your phone model number and whether you need a printed Braille or Accessible Electronic user guide.
Printed Braille and Accessible Electronic user guides are available upon request primarily
for basic feature phones. These user guides provide step-by-step instructions and are useful
only for those customers who are visually impaired.These user guides are available upon request by emailing to:
pubs@kyocera.com.
Please make sure to include your phone model number and whether you need a printed Braille or Accessible Electronic user guide.
Verizon Wireless
1-888-466-4646
verizonwireless.com
DuraXE Epic E4831
Downloads
- User Guide – English (PDF, 4.2 MB)
- User Guide – Spanish (PDF, 4.7 MB)
- Safety & Warranty Information – English (PDF, 166 KB)
- Safety & Warranty Information – Spanish (PDF, 168 KB)
Alternate format for phone user guides (US only)
Printed Braille and Accessible Electronic user guides are available upon request primarily
for basic feature phones. These user guides provide step-by-step instructions and are useful
only for those customers who are visually impaired.These user guides are available upon request by emailing to:
pubs@kyocera.com.
Please make sure to include your phone model number and whether you need a printed Braille or Accessible Electronic user guide.
Printed Braille and Accessible Electronic user guides are available upon request primarily
for basic feature phones. These user guides provide step-by-step instructions and are useful
only for those customers who are visually impaired.These user guides are available upon request by emailing to:
pubs@kyocera.com.
Please make sure to include your phone model number and whether you need a printed Braille or Accessible Electronic user guide.
AT&T
1-800-331-0500
att.com
DuraForce PRO 2 E6920
Downloads
- AT&T Product Spec Sheet (PDF, 1.7 MB)
- AT&T User Guide – English (PDF, 2.1 MB)
- AT&T User Guide – Spanish (PDF, 2.3 MB)
- AT&T Safety & Warranty Information – English (purchased through July 2020) (PDF, 156 KB)
- AT&T Safety & Warranty Information – English (purchased after July 2020) (PDF, 121 KB)
- AT&T Safety & Warranty Information – Spanish (purchased through July 2020) (PDF, 165 KB)
- AT&T Safety & Warranty Information – Spanish (purchased after July 2020) (PDF, 132 KB)
Alternate format for phone user guides (US only)
Printed Braille and Accessible Electronic user guides are available upon request primarily
for basic feature phones. These user guides provide step-by-step instructions and are useful
only for those customers who are visually impaired.These user guides are available upon request by emailing to:
pubs@kyocera.com.
Please make sure to include your phone model number and whether you need a printed Braille or Accessible Electronic user guide.
Printed Braille and Accessible Electronic user guides are available upon request primarily
for basic feature phones. These user guides provide step-by-step instructions and are useful
only for those customers who are visually impaired.These user guides are available upon request by emailing to:
pubs@kyocera.com.
Please make sure to include your phone model number and whether you need a printed Braille or Accessible Electronic user guide.
AT&T
1-800-331-0500
att.com
DuraForce PRO 2 E6921
Downloads
- AT&T Product Spec Sheet (PDF, 1.7 MB)
- AT&T User Guide – English (PDF, 2.1 MB)
- AT&T User Guide – Spanish (PDF, 2.3 MB)
- AT&T Safety & Warranty Information – English (purchased through July 2020) (PDF, 156 KB)
- AT&T Safety & Warranty Information – English (purchased after July 2020) (PDF, 121 KB)
- AT&T Safety & Warranty Information – Spanish (purchased through July 2020) (PDF, 165 KB)
- AT&T Safety & Warranty Information – Spanish (purchased after July 2020) (PDF, 132 KB)
- Verizon Product Spec Sheet (PDF, 1.7 MB)
- Verizon User Guide – English (PDF, 3.8 MB)
- Verizon User Guide – Spanish (PDF, 3.6 MB)
- Verizon Safety & Warranty Information – English (purchased through July 2020) (PDF, 143 KB)
- Verizon Safety & Warranty Information – English (purchased after July 2020) (PDF, 119 KB)
- Verizon Safety & Warranty Information – Spanish (purchased through July 2020) (PDF, 151 KB)
- Verizon Safety & Warranty Information – Spanish (purchased after July 2020) (PDF, 128 KB)
- Verizon MMS Resolution (PDF, 86 KB)
Alternate format for phone user guides (US only)
Printed Braille and Accessible Electronic user guides are available upon request primarily
for basic feature phones. These user guides provide step-by-step instructions and are useful
only for those customers who are visually impaired.These user guides are available upon request by emailing to:
pubs@kyocera.com.
Please make sure to include your phone model number and whether you need a printed Braille or Accessible Electronic user guide.
Printed Braille and Accessible Electronic user guides are available upon request primarily
for basic feature phones. These user guides provide step-by-step instructions and are useful
only for those customers who are visually impaired.These user guides are available upon request by emailing to:
pubs@kyocera.com.
Please make sure to include your phone model number and whether you need a printed Braille or Accessible Electronic user guide.
DuraForce PRO 2 E6910
Downloads
- Verizon Product Spec Sheet (PDF, 1.7 MB)
- Verizon User Guide – English (PDF, 3.8 MB)
- Verizon User Guide – Spanish (PDF, 3.6 MB)
- Verizon Safety & Warranty Information – English (purchased through July 2020) (PDF, 143 KB)
- Verizon Safety & Warranty Information – English (purchased after July 2020) (PDF, 119 KB)
- Verizon Safety & Warranty Information – Spanish (purchased through July 2020) (PDF, 151 KB)
- Verizon Safety & Warranty Information – Spanish (purchased after July 2020) (PDF, 128 KB)
- Verizon MMS Resolution (PDF, 86 KB)
Alternate format for phone user guides (US only)
Printed Braille and Accessible Electronic user guides are available upon request primarily
for basic feature phones. These user guides provide step-by-step instructions and are useful
only for those customers who are visually impaired.These user guides are available upon request by emailing to:
pubs@kyocera.com.
Please make sure to include your phone model number and whether you need a printed Braille or Accessible Electronic user guide.
Printed Braille and Accessible Electronic user guides are available upon request primarily
for basic feature phones. These user guides provide step-by-step instructions and are useful
only for those customers who are visually impaired.These user guides are available upon request by emailing to:
pubs@kyocera.com.
Please make sure to include your phone model number and whether you need a printed Braille or Accessible Electronic user guide.
Verizon Wireless
1-888-466-4646
verizonwireless.com
Cadence LTE S2720
Downloads
- Spec Sheet – English (PDF, 192 KB)
- User Guide – English (PDF, 2.1 MB)
- User Guide – Spanish (PDF, 2.2 MB)
- Safety & Warranty Information – English (PDF, 103 KB)
- Safety & Warranty Information – Spanish (PDF, 110 KB)
- Contact Transfer by Bluetooth – English (PDF, 1.4 MB)
- Contact Transfer by PC – English (PDF, 1.5 MB)
Alternate format for phone user guides (US only)
Printed Braille and Accessible Electronic user guides are available upon request primarily
for basic feature phones. These user guides provide step-by-step instructions and are useful
only for those customers who are visually impaired.These user guides are available upon request by emailing to:
pubs@kyocera.com.
Please make sure to include your phone model number and whether you need a printed Braille or Accessible Electronic user guide.
Printed Braille and Accessible Electronic user guides are available upon request primarily
for basic feature phones. These user guides provide step-by-step instructions and are useful
only for those customers who are visually impaired.These user guides are available upon request by emailing to:
pubs@kyocera.com.
Please make sure to include your phone model number and whether you need a printed Braille or Accessible Electronic user guide.
Verizon Wireless
1-888-466-4646
verizonwireless.com
Cadence LTE S2720PP
Downloads
- Spec Sheet – English (PDF, 192 KB)
- User Guide – English (PDF, 2.1 MB)
- User Guide – Spanish (PDF, 2.2 MB)
- Safety & Warranty Information – English (PDF, 103 KB)
- Safety & Warranty Information – Spanish (PDF, 110 KB)
- Contact Transfer by Bluetooth – English (PDF, 1.4 MB)
- Contact Transfer by PC – English (PDF, 1.5 MB)
Alternate format for phone user guides (US only)
Printed Braille and Accessible Electronic user guides are available upon request primarily
for basic feature phones. These user guides provide step-by-step instructions and are useful
only for those customers who are visually impaired.These user guides are available upon request by emailing to:
pubs@kyocera.com.
Please make sure to include your phone model number and whether you need a printed Braille or Accessible Electronic user guide.
Printed Braille and Accessible Electronic user guides are available upon request primarily
for basic feature phones. These user guides provide step-by-step instructions and are useful
only for those customers who are visually impaired.These user guides are available upon request by emailing to:
pubs@kyocera.com.
Please make sure to include your phone model number and whether you need a printed Braille or Accessible Electronic user guide.
Verizon Wireless
1-888-466-4646
verizonwireless.com
End User License Agreement
Download the end user license agreement which applies to Kyocera mobile phone devices.
End User License Agreement - English (PDF) End User License Agreement - Spanish (PDF)