NOTICE: OUR SERVICE PRICING WILL SOON BE UPDATED. NEW RATES EFFECTIVE ON RMAs CREATED ON OR AFTER APRIL 1, 2023.
CONTACT CUSTOMER SERVICE & TECHNICAL SUPPORT
R&TTE Directive Compliance
In the Declaration of Conformity, Kyocera declares that our radio product conforms to the essential requirements of the European Union's Radio & Telecommunications Terminal Equipment (R&TTE) Directive.
Please choose a Kyocera product from the list below to download that product's Declaration of Conformity. (This list may be incomplete, some products may be missing.)
Voluntary Product Accessibility Templates
New Customers – Register Your Device & Stay Connected
- Software Update Notifications – Be the first to know about the availability of important updates to your device.
- Product Announcements – Information about new devices, accessories and app downloads delivered directly to you.
- Product Tips – Get device tips and tricks to increase productivity and help you and your business work smarter.
- Returns Efficiency – Make returns quicker and easier with your information pre-loaded in our database.
Warranty & Repair Options
Please contact our team for troubleshooting and support through the link above. If you need repair or service, see below to get started.
Your Phone and Service – Phone Specs, FAQs, Service Provider Info
DuraXV-Extreme+ E4811/E4811NC
Downloads
- User Guide – English (PDF, 4.5 MB)
- User Guide – Spanish (PDF, 4.6 MB)
- Safety & Warranty Information – English (PDF, 162 KB)
- Safety & Warranty Information – Spanish (PDF, 165 KB)
Printed Braille and Accessible Electronic user guides are available upon request primarily
for basic feature phones. These user guides provide step-by-step instructions and are useful
only for those customers who are visually impaired.These user guides are available upon request by emailing to:
pubs@kyocera.com.
Please make sure to include your phone model number and whether you need a printed Braille or Accessible Electronic user guide.

Verizon Wireless
1-888-466-4646
verizonwireless.com
DuraSlate
Downloads
- Product Spec Sheet (, 4 KB)
- User Guide – English (PDF, 2.8 MB)
- Safety & Warranty Information – English (PDF, 159 KB)
- Quick Start Guide – English (PDF, 1.6 MB)
Printed Braille and Accessible Electronic user guides are available upon request primarily
for basic feature phones. These user guides provide step-by-step instructions and are useful
only for those customers who are visually impaired.These user guides are available upon request by emailing to:
pubs@kyocera.com.
Please make sure to include your phone model number and whether you need a printed Braille or Accessible Electronic user guide.
DuraXA Equip E4831
Downloads
- User Guide – English (PDF, 4 MB)
- User Guide – Spanish (PDF, 4 MB)
- Safety & Warranty Information – English (PDF, 156 KB)
- Safety & Warranty Information – Spanish (PDF, 156 KB)
Printed Braille and Accessible Electronic user guides are available upon request primarily
for basic feature phones. These user guides provide step-by-step instructions and are useful
only for those customers who are visually impaired.These user guides are available upon request by emailing to:
pubs@kyocera.com.
Please make sure to include your phone model number and whether you need a printed Braille or Accessible Electronic user guide.

U.S. Cellular
1-888-944-9400
uscellular.com
DuraSport C6930
Downloads
- Product Spec Sheet (, 4 KB)
- User Guide – English (PDF, 2.8 MB)
- User Guide – Spanish (PDF, 3 MB)
- Safety & Warranty Information – English (PDF, 159 KB)
- Safety & Warranty Information – Spanish (PDF, 164 KB)
- Quick Reference Guide – English (PDF, 1.6 MB)
Printed Braille and Accessible Electronic user guides are available upon request primarily
for basic feature phones. These user guides provide step-by-step instructions and are useful
only for those customers who are visually impaired.These user guides are available upon request by emailing to:
pubs@kyocera.com.
Please make sure to include your phone model number and whether you need a printed Braille or Accessible Electronic user guide.

Verizon Wireless
1-888-466-4646
verizonwireless.com
DuraFoce Ultra E7110
Downloads
- Product Spec Sheet (, 4 KB)
- User Guide – English (PDF, 2.8 MB)
- User Guide – Spanish (PDF, 3 MB)
- Safety & Warranty Information – English (PDF, 159 KB)
- Safety & Warranty Information – Spanish (PDF, 164 KB)
- Quick Reference Guide – English (PDF, 1.6 MB)
- Quick Reference Guide – Spanish (PDF, 1.5 MB)
Printed Braille and Accessible Electronic user guides are available upon request primarily
for basic feature phones. These user guides provide step-by-step instructions and are useful
only for those customers who are visually impaired.These user guides are available upon request by emailing to:
pubs@kyocera.com.
Please make sure to include your phone model number and whether you need a printed Braille or Accessible Electronic user guide.

Verizon Wireless
1-888-466-4646
verizonwireless.com
DuraXV-Extreme E4810/E4810NC
Downloads
- Verizon User Guide – English (PDF, 4.5 MB)
- Verizon User Guide – Spanish (PDF, 4.6 MB)
- Verizon Safety & Warranty Information – English (purchased through July 2020) (PDF, 162 KB)
- Verizon Safety & Warranty Information – English (purchased after July 2020) (PDF, 127 KB)
- Verizon Safety & Warranty Information – Spanish (purchased through July 2020) (PDF, 165 KB)
- Verizon Safety & Warranty Information – Spanish (purchased after July 2020) (PDF, 133 KB)
Printed Braille and Accessible Electronic user guides are available upon request primarily
for basic feature phones. These user guides provide step-by-step instructions and are useful
only for those customers who are visually impaired.These user guides are available upon request by emailing to:
pubs@kyocera.com.
Please make sure to include your phone model number and whether you need a printed Braille or Accessible Electronic user guide.

Verizon Wireless
1-888-466-4646
verizonwireless.com
DuraXE Epic E4831
Downloads
- User Guide – English (PDF, 4.2 MB)
- User Guide – Spanish (PDF, 4.7 MB)
- Safety & Warranty Information – English (PDF, 166 KB)
- Safety & Warranty Information – Spanish (PDF, 168 KB)
Printed Braille and Accessible Electronic user guides are available upon request primarily
for basic feature phones. These user guides provide step-by-step instructions and are useful
only for those customers who are visually impaired.These user guides are available upon request by emailing to:
pubs@kyocera.com.
Please make sure to include your phone model number and whether you need a printed Braille or Accessible Electronic user guide.

AT&T
1-800-331-0500
att.com
DuraForce PRO 2 E6920
Downloads
- AT&T Product Spec Sheet (PDF, 1.7 MB)
- AT&T User Guide – English (PDF, 2.1 MB)
- AT&T User Guide – Spanish (PDF, 2.3 MB)
- AT&T Safety & Warranty Information – English (purchased through July 2020) (PDF, 156 KB)
- AT&T Safety & Warranty Information – English (purchased after July 2020) (PDF, 121 KB)
- AT&T Safety & Warranty Information – Spanish (purchased through July 2020) (PDF, 165 KB)
- AT&T Safety & Warranty Information – Spanish (purchased after July 2020) (PDF, 132 KB)
Printed Braille and Accessible Electronic user guides are available upon request primarily
for basic feature phones. These user guides provide step-by-step instructions and are useful
only for those customers who are visually impaired.These user guides are available upon request by emailing to:
pubs@kyocera.com.
Please make sure to include your phone model number and whether you need a printed Braille or Accessible Electronic user guide.

AT&T
1-800-331-0500
att.com
DuraForce PRO 2 E6921
Downloads
- AT&T Product Spec Sheet (PDF, 1.7 MB)
- AT&T User Guide – English (PDF, 2.1 MB)
- AT&T User Guide – Spanish (PDF, 2.3 MB)
- AT&T Safety & Warranty Information – English (purchased through July 2020) (PDF, 156 KB)
- AT&T Safety & Warranty Information – English (purchased after July 2020) (PDF, 121 KB)
- AT&T Safety & Warranty Information – Spanish (purchased through July 2020) (PDF, 165 KB)
- AT&T Safety & Warranty Information – Spanish (purchased after July 2020) (PDF, 132 KB)
- Verizon Product Spec Sheet (PDF, 1.7 MB)
- Verizon User Guide – English (PDF, 3.8 MB)
- Verizon User Guide – Spanish (PDF, 3.6 MB)
- Verizon Safety & Warranty Information – English (purchased through July 2020) (PDF, 143 KB)
- Verizon Safety & Warranty Information – English (purchased after July 2020) (PDF, 119 KB)
- Verizon Safety & Warranty Information – Spanish (purchased through July 2020) (PDF, 151 KB)
- Verizon Safety & Warranty Information – Spanish (purchased after July 2020) (PDF, 128 KB)
- Verizon MMS Resolution (PDF, 86 KB)
Printed Braille and Accessible Electronic user guides are available upon request primarily
for basic feature phones. These user guides provide step-by-step instructions and are useful
only for those customers who are visually impaired.These user guides are available upon request by emailing to:
pubs@kyocera.com.
Please make sure to include your phone model number and whether you need a printed Braille or Accessible Electronic user guide.
DuraForce PRO 2 E6910
Downloads
- Verizon Product Spec Sheet (PDF, 1.7 MB)
- Verizon User Guide – English (PDF, 3.8 MB)
- Verizon User Guide – Spanish (PDF, 3.6 MB)
- Verizon Safety & Warranty Information – English (purchased through July 2020) (PDF, 143 KB)
- Verizon Safety & Warranty Information – English (purchased after July 2020) (PDF, 119 KB)
- Verizon Safety & Warranty Information – Spanish (purchased through July 2020) (PDF, 151 KB)
- Verizon Safety & Warranty Information – Spanish (purchased after July 2020) (PDF, 128 KB)
- Verizon MMS Resolution (PDF, 86 KB)
Printed Braille and Accessible Electronic user guides are available upon request primarily
for basic feature phones. These user guides provide step-by-step instructions and are useful
only for those customers who are visually impaired.These user guides are available upon request by emailing to:
pubs@kyocera.com.
Please make sure to include your phone model number and whether you need a printed Braille or Accessible Electronic user guide.

Verizon Wireless
1-888-466-4646
verizonwireless.com
Cadence LTE S2720
Downloads
- Spec Sheet – English (PDF, 192 KB)
- User Guide – English (PDF, 2.1 MB)
- User Guide – Spanish (PDF, 2.2 MB)
- Safety & Warranty Information – English (PDF, 103 KB)
- Safety & Warranty Information – Spanish (PDF, 110 KB)
- Contact Transfer by Bluetooth – English (PDF, 1.4 MB)
- Contact Transfer by PC – English (PDF, 1.5 MB)
Printed Braille and Accessible Electronic user guides are available upon request primarily
for basic feature phones. These user guides provide step-by-step instructions and are useful
only for those customers who are visually impaired.These user guides are available upon request by emailing to:
pubs@kyocera.com.
Please make sure to include your phone model number and whether you need a printed Braille or Accessible Electronic user guide.

Verizon Wireless
1-888-466-4646
verizonwireless.com
Cadence LTE S2720PP
Downloads
- Spec Sheet – English (PDF, 192 KB)
- User Guide – English (PDF, 2.1 MB)
- User Guide – Spanish (PDF, 2.2 MB)
- Safety & Warranty Information – English (PDF, 103 KB)
- Safety & Warranty Information – Spanish (PDF, 110 KB)
- Contact Transfer by Bluetooth – English (PDF, 1.4 MB)
- Contact Transfer by PC – English (PDF, 1.5 MB)
Printed Braille and Accessible Electronic user guides are available upon request primarily
for basic feature phones. These user guides provide step-by-step instructions and are useful
only for those customers who are visually impaired.These user guides are available upon request by emailing to:
pubs@kyocera.com.
Please make sure to include your phone model number and whether you need a printed Braille or Accessible Electronic user guide.

Verizon Wireless
1-888-466-4646
verizonwireless.com
End User License Agreement
Download the end user license agreement which applies to Kyocera mobile phone devices.
End User License Agreement - English (PDF)
End User License Agreement - Spanish (PDF)