All Kyocera devices are Japan Made and come with a Standard 2-Year Manufacturer’s Warranty.

Business to Business Frequently Asked Questions

GENERAL QUESTIONS

Kyocera, through our Solution Partners, has a large, compatible range of mobile accessories that turn its rugged devices into customized tools for business users.

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Kyocera promotes featured offers with carriers and solution partners throughout the year on devices, accessories and applications.

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Kyocera's warranty covers battery performance, water intrusion, and most LCD damage along with free cosmetic refurbishment for all in-warranty returns.

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Kyocera has several examples of how we collaborate to help organizations improve work efficiency and communication.

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Kyocera provides targeted hardware and software capabilities along with a dedicated device lifecycle support system. 

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KEY TECHNOLOGIES

Protection

Kyocera’s ultra-durable devices are certified to Military Standard 810G/H profiles including waterproof and dust proof protection, shock, drops, vibration, extreme temperatures and more.

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Kyocera devices are certified against water and dust and can be easily cleaned and disinfected following specific instructions

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Certain Kyocera ultra-rugged devices are certified non-incendive, Class I, Division 2, Group A-D, T for use in hazardous work environments 

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Your Kyocera Dura Series phone may be disinfected using alcohol (70% solution), cleaning wipes or using mild dish cleaner following specific instructions.

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Mobile Device Management (MDM)

Kyocera’s OEMConfig application offers extended capabilities on all EMMs supporting Android Enterprise configuration providing features above and beyond standard Android Enterprise restrictions.

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Kyocera's Device Control Mobile Device Management features enable businesses to remotely monitor and manage employee devices to ensure they are compliant with company use and security policies.

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Kyocera devices have built-in security and encryption as well as biometric authentication features to keep your most sensitive documents protected. 

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This certification ensures businesses can confidently select, deploy and manage Android devices and services that meet elevated enterprise requirements plus it ensures timely security patches and updates. 

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Kyocera's Device Control Mobile Device Management applications for Smartphones and flip phone, allow consumers and businesses to restrict access to unwanted features and apps.

Feature Phones
Smart Phones

Push-to-Talk

Kyocera ultra-rugged devices are built with dedicated PTT buttons, loud speakers, powerful batteries along with support for numerous PTT platforms.

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Business Select

Kyocera has developed an ecosystem of services designed for the specific needs of the business user. 

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Kyocera offers advanced replacement for defective devices – In or Out of Warranty. No lengthy turnaround times – option for replacement device delivery within 1 business day. 

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Kyocera offers qualified First Responders a dedicated toll free number, support escalation and discounted Business Select Program Services.

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