Device Support

Brigadier E6782

Downloads

• Durable Design – English (PDF, 424 KB)
• Glove and Wet Touchscreen Operation – English (PDF, 701 KB)
• Hazardous Locations Protection – English (PDF, 383 KB)
• Sapphire Shield Display – English (PDF, 370 KB)
• Smart Sonic Receiver Technology – English (PDF, 816 KB)
•  
• Waterproof – English (PDF, 680 KB)
• Consumer Spec Sheet – English (PDF, 1.3 MB)
• Enterprise Spec Sheet – English (PDF, 1.2 MB)
• User Guide – English (PDF, 2.9 MB)
• User Guide – Spanish (PDF, 2.7 MB)

Manufacturer’s Warranty

Alternate format for phone user guides (US only)
Printed Braille and Accessible Electronic user guides are available upon request primarily
for basic feature phones. These user guides provide step-by-step instructions and are useful
only for those customers who are visually impaired.

These user guides are available upon request by emailing to:
pubs@kyocera.com.
Please make sure to include your phone model number and whether you need a printed Braille or Accessible Electronic user guide.

Brio

Downloads

• payLo Spec Sheet (PDF, 0 KB)
• payLo User Guide – English (PDF, 0 KB)
• payLo User Guide – Spanish (PDF, 0 KB)
• Sprint Product Guide (PDF, 0 KB)
• Sprint Spec Sheet (PDF, 0 KB)
• Sprint Spec Sheet – Spanish (PDF, 0 KB)
• Sprint User Guide – English (PDF, 0 KB)
• Sprint User Guide – Spanish (PDF, 0 KB)

Manufacturer’s Warranty

Alternate format for phone user guides (US only)
Printed Braille and Accessible Electronic user guides are available upon request primarily for basic feature phones. These user guides provide step-by-step instructions and are useful only for those customers who are visually impaired.

These user guides are available upon request by emailing to: pubs@kyocera.com. Please make sure to include your phone model number and whether you need a printed Braille or Accessible Electronic user guide.

Cadence LTE S2720

Downloads

• Verizon Spec Sheet – English (PDF, 192 KB)
• Verizon User Guide – English (PDF, 2.1 MB)
• Verizon User Guide – Spanish (PDF, 2.2 MB)
• Verizon Safety & Warranty Information – English (PDF, 103 KB)
• Verizon Safety & Warranty Information – Spanish (PDF, 110 KB)
• Contact Transfer by Bluetooth – English (PDF, 1.4 MB)
• Contact Transfer by PC – English (PDF, 1.5 MB)

Manufacturer’s Warranty

Alternate format for phone user guides (US only)
Printed Braille and Accessible Electronic user guides are available upon request primarily for basic feature phones. These user guides provide step-by-step instructions and are useful only for those customers who are visually impaired.

These user guides are available upon request by emailing to: pubs@kyocera.com. Please make sure to include your phone model number and whether you need a printed Braille or Accessible Electronic user guide.

Coast S2151

Downloads

• Spec Sheet (PDF, 0 KB)
• User Guide – English (PDF, 0 KB)
• User Guide – Spanish (PDF, 0 KB)

Manufacturer’s Warranty

Alternate format for phone user guides (US only)
Printed Braille and Accessible Electronic user guides are available upon request primarily for basic feature phones. These user guides provide step-by-step instructions and are useful only for those customers who are visually impaired.

These user guides are available upon request by emailing to: pubs@kyocera.com. Please make sure to include your phone model number and whether you need a printed Braille or Accessible Electronic user guide.

Contact S3150

Downloads

• Spec Sheet – English (PDF, 772 KB)
• User Guide – English (PDF, 1.3 MB)

Manufacturer’s Warranty

Alternate format for phone user guides (US only)
Printed Braille and Accessible Electronic user guides are available upon request primarily for basic feature phones. These user guides provide step-by-step instructions and are useful only for those customers who are visually impaired.

These user guides are available upon request by emailing to: pubs@kyocera.com. Please make sure to include your phone model number and whether you need a printed Braille or Accessible Electronic user guide.

Domino S1310

Downloads

• User Guide – English (PDF, 783 KB)
• User Guide – Spanish (PDF, 817 KB)
• Cricket User Guide – Spanish (PDF, 610 KB)
• Cricket User Guide – English (PDF, 587 KB)
• Cricket User Guide – Spanish (PDF, 610 KB)
• MetroPCS User Guide – English (PDF, 1018 KB)
• MetroPCS User Guide – Spanish (PDF, 1 MB)

Manufacturer’s Warranty

Alternate format for phone user guides (US only)
Printed Braille and Accessible Electronic user guides are available upon request primarily for basic feature phones. These user guides provide step-by-step instructions and are useful only for those customers who are visually impaired.

These user guides are available upon request by emailing to: pubs@kyocera.com.
Please make sure to include your phone model number and whether you need a printed Braille or Accessible Electronic user guide.

DuraCore E4210

Downloads

• Spec Sheet – English (PDF, 169 KB)
• Spec Sheet – Spanish (PDF, 169 KB)
• User Guide – English (PDF, 1.5 MB)
• User Guide – Spanish (PDF, 1.6 MB)

Manufacturer’s Warranty

Alternate format for phone user guides (US only)
Printed Braille and Accessible Electronic user guides are available upon request primarily
for basic feature phones. These user guides provide step-by-step instructions and are useful
only for those customers who are visually impaired.

These user guides are available upon request by emailing to:
pubs@kyocera.com.
Please make sure to include your phone model number and whether you need a printed Braille or Accessible Electronic user guide.

FAQs

How do I lower the volume on Direct Connect Chirps or silent DC Chirps?

Go to Menu > Settings > Volume > Incoming Ringer > From here you can change the ringer volume for DC and voice calls, if you select “vibrate only” the DC will still beep but at the lowest volume level.

To silent DC calls which will also silent incoming voice calls go to Menu > Settings > Incoming Ringers > Silence All

How do I change the incoming chirp tone?

Go to Menu > Settings > Ringers > Direct Connect > Incoming DC calls > Select Tone 5 for the lowest tone setting; however, there are up to 6 selections to choose from.

How do I turn off the Direct Connect Beep during a Direct Connect call?

Go to Menu > Settings > Beep During DC Call > Select Off

How do you turn roaming on or off?

From the home screen, press the OK key > Scroll to Settings and press the OK key > Scroll to Others and press the OK key > Scroll to Roaming and press the OK key > Press the OK key with the Roaming Mode highlighted > Scroll to the desired option and press the OK key > If Automatic was selected, additional roaming settings will be displayed > Scroll to each setting and press the OK key to select or de-select the options as desired > Press Done when finished > Press Yes > The roaming options are now changed.

How do I perform a master reset?

From the home screen, press the OK key > Scroll to Settings and press the OK key > Scroll to Reset/Delete and press the OK key > If prompted to change the lock code, press the desired option > To reset settings without deleting information, press the OK key with Reset Settings highlighted > To completely reset the handset, scroll to Reset Phone and press the OK key > Read the warning and press RESET PHONE > The handset is now reset.

NOTE: A master reset will result in the loss of all data stored on the device including 3rd party applications. This type of reset should only be used as a last resort after all other troubleshooting steps have been exhausted. It is highly recommended that you complete a backup of the device information before proceeding with the steps in this tutorial.

How do I see what applications I have installed on the phone?

From the home screen press the OK key > Scroll to My Stuff and press the OK key > Scroll to Applications and press the OK key > All installed applications are now listed.

How do I program my new Dura Series phone?

Turn your phone On by pressing and holding the Power button > The phone will contact Sprint’s network and automatically provision/activate > you will see the message Hands Free Activation, Contacting Network > Once activation is complete, you will see the message Your device has been activated, Press the soft key under the OK to continue > Your phone will check for PRL update and download it if available; Press the soft key under OK to continue > Once updates are complete, the phone will power off and reboot > When the phone returns to the lock screen, you can finish setting up your phone and it is ready to use.

How do I activate my phone?

Turn the device on by pressing the End key > Press OK > The device will check for a PRL Update > The device will check for Firmware updates > The device is now activated.

How do I set up email on my phone?

Press OK > Web > From the SprintWeb home page, select Messaging > Email > Select Yahoo! Mail, AOL & AIM Mail, or MSN Hotmail > Use your keypad to enter the required sign-in information for the selected provider, such as user name, email address, or password, and select Sign in > Your mailbox for the selected provider will be displayed.

How do I set up Voicemail on my phone?

From the home screen, press and hold the 1 key > If this is the first time accessing the voicemail, follow the voice prompts to set up the voicemail options > Once the voicemail box is set up, new messages will be played automatically > Listen to the menu options and press the desired option to handle the message(s) > To set up or listen to additional options, listen to the voicemail prompts and press the desired options > When finished, press the END key to hang up > Voicemail is now set up and ready for use.

How do I transfer contacts to my Dura Series phone?

You can add and edit all your contacts and groups, including TeamDC groups, online using the Sprint Mobile Sync service. Once your phone makes itself available to the Mobile Sync service , it will display a message on the screen and prompt you to activate the service. Follow the onscreen instructions to activate the service. To Activate Sprint Mobile Sync Press OK > Tools > Mobile Sync > follow the onscreen instructions to complete activation.

To Access Sprint Mobile Sync Online > Sign on to your My Sprint page at sprint.com > Click My Device & Media > Contacts > Launch Mobile Sync > Follow the onscreen instructions to add, edit, and manage all your contact information.

DuraForce E6560/E6560C/E6560T/E6762

Downloads

• AT&T Spec Sheet – Business – English (PDF, 606 KB)
• AT&T Spec Sheet – Consumer – English (PDF, 1 MB)
• AT&T User Guide – English (PDF, 3.2 MB)
• AT&T User Guide – Spanish (PDF, 3.5 MB)
• Bell Spec Sheet – Business – English (PDF, 164 KB)
• Bell Spec Sheet – Business – French (PDF, 148 KB)
• Bell Spec Sheet – Consumer – English (PDF, 1021 KB)
• Bell Spec Sheet – Consumer – French (PDF, 144 KB)
• Bell User Guide – English (PDF, 2.4 MB)
• Bell User Guide – French (PDF, 2.9 MB)
• Bell Two Year Warranty – English (PDF, 53 KB)
• Bell Two Year Warranty – French (PDF, 63 KB)
• Telus Spec Sheet – Business – English (PDF, 812 KB)
• Telus Spec Sheet – Business – French (PDF, 820 KB)
• Telus Spec Sheet – Consumer – English (PDF, 806 KB)
• Telus Spec Sheet – Consumer – French (PDF, 811 KB)
• Telus User Guide – English (PDF, 2.9 MB)
• Telus User Guide – French (PDF, 2.9 MB)
• Telus Two Year Warranty – English (PDF, 53 KB)
• Telus Two Year Warranty – French (PDF, 63 KB)
• U.S. Cellular Spec Sheet – Business – English (PDF, 1 MB)
• U.S. Cellular Spec Sheet – Consumer – English (PDF, 1 MB)
• U.S. Cellular Construction Vertical Product Brief – English (PDF, 403 KB)
• U.S. Cellular Healthcare Vertical Product Brief – English (PDF, 305 KB)
• U.S. Cellular Transportation & Logistics Vertical Product Brief – English (PDF, 338 KB)
• Latin America Spec Sheet – Business – Spanish (PDF, 316 KB)
• Latin America Spec Sheet – Consumer – Spanish (PDF, 3 MB)

Manufacturer’s Warranty

Alternate format for phone user guides (US only)
Printed Braille and Accessible Electronic user guides are available upon request primarily for basic feature phones. These user guides provide step-by-step instructions and are useful only for those customers who are visually impaired.

These user guides are available upon request by emailing to:
pubs@kyocera.com.
Please make sure to include your phone model number and whether you need a printed Braille or Accessible Electronic user guide.

DuraForce PRO 2 E6910/E6920/E6921

Downloads

• AT&T Product Spec Sheet (PDF, 1.7 MB)
• AT&T User Guide – English (PDF, 2.1 MB)
• AT&T User Guide – Spanish (PDF, 2.3 MB)
• AT&T Safety & Warranty Information – English (purchased through July 2020) (PDF, 156 KB)
• AT&T Safety & Warranty Information – English (purchased after July 2020) (PDF, 121 KB)
• AT&T Safety & Warranty Information – Spanish (purchased through July 2020) (PDF, 165 KB)
• AT&T Safety & Warranty Information – Spanish (purchased after July 2020) (PDF, 132 KB)
• Verizon Product Spec Sheet (PDF, 1.7 MB)
• Verizon User Guide – English (PDF, 3.8 MB)
• Verizon User Guide – Spanish (PDF, 3.6 MB)
• Verizon Safety & Warranty Information – English (purchased through July 2020) (PDF, 143 KB)
• Verizon Safety & Warranty Information – English (purchased after July 2020) (PDF, 119 KB)
• Verizon Safety & Warranty Information – Spanish (purchased through July 2020) (PDF, 151 KB)
• Verizon Safety & Warranty Information – Spanish (purchased after July 2020) (PDF, 128 KB)
• Verizon MMS Resolution (PDF, 86 KB)

Manufacturer’s Warranty

Alternate format for phone user guides (US only)
Printed Braille and Accessible Electronic user guides are available upon request primarily for basic feature phones. These user guides provide step-by-step instructions and are useful only for those customers who are visually impaired.

These user guides are available upon request by emailing to:
pubs@kyocera.com.
Please make sure to include your phone model number and whether you need a printed Braille or Accessible Electronic user guide.

DuraForce PRO E6810/E6820/E6830/E6833

Downloads

• AT&T Business Spec Sheet – English (PDF, 689 KB)
• AT&T Consumer Spec Sheet – English (PDF, 687 KB)
• AT&T User Guide – English (PDF, 3.2 MB)
• AT&T User Guide – Spanish (PDF, 2.8 MB)
• AT&T Safety & Warranty Information – English (PDF, 236 KB)
• AT&T Safety & Warranty Information – Spanish (PDF, 246 KB)
• Sprint Business Spec Sheet – English (PDF, 693 KB)
• Sprint Consumer Spec Sheet – English (PDF, 691 KB)
• Sprint User Guide – English (PDF, 4.7 MB)
• Sprint User Guide – Spanish (PDF, 4.8 MB)
• Sprint Safety & Warranty Information (PDF, 236 KB)
• T-Mobile Business Spec Sheet – English (PDF, 693 KB)
• T-Mobile Consumer Spec Sheet – English (PDF, 690 KB)
• T-Mobile Consumer Spec Sheet – Spanish (PDF, 692 KB)
• T-Mobile User Guide – English (PDF, 2 MB)
• T-Mobile User Guide – Spanish (PDF, 1.9 MB)
• Verizon Business Spec Sheet – English (PDF, 885 KB)
• Verizon Consumer Spec Sheet – English (PDF, 840 KB)
• Verizon User Guide – English (PDF, 3.1 MB)
• Verizon User Guide – Spanish (PDF, 3.1 MB)
• Verizon Safety & Warranty Information – English (PDF, 306 KB)
• Verizon Safety & Warranty Information – Spanish (PDF, 321 KB)

Manufacturer’s Warranty

Alternate format for phone user guides (US only)
Printed Braille and Accessible Electronic user guides are available upon request primarily
for basic feature phones. These user guides provide step-by-step instructions and are useful
only for those customers who are visually impaired.

These user guides are available upon request by emailing to:
pubs@kyocera.com.
Please make sure to include your phone model number and whether you need a printed Braille or Accessible Electronic user guide.

DuraForce Ultra 5G E7110

Downloads

• Verizon Product Spec Sheet (, 4 KB)
• Verizon User Guide – English (PDF, 2.8 MB)
• Verizon User Guide – Spanish (PDF, 3 MB)
• Verizon Safety & Warranty Information – English (PDF, 159 KB)
• Verizon Safety & Warranty Information – Spanish (PDF, 164 KB)
• Verizon Quick Reference Guide – English (PDF, 1.6 MB)
• Verizon Quick Reference Guide – Spanish (PDF, 1.5 MB)

Manufacturer’s Warranty

Alternate format for phone user guides (US only)
Printed Braille and Accessible Electronic user guides are available upon request primarily for basic feature phones. These user guides provide step-by-step instructions and are useful only for those customers who are visually impaired.

These user guides are available upon request by emailing to:
pubs@kyocera.com.
Please make sure to include your phone model number and whether you need a printed Braille or Accessible Electronic user guide.

DuraForce XD E6790

Downloads

• AT&T Spec Sheet – English (PDF, 1.6 MB)
• AT&T User Guide – English (PDF, 1.6 MB)
• AT&T User Guide – Spanish (PDF, 1.7 MB)
• AT&T Safety & Warranty Information – English (PDF, 206 KB)
• AT&T Safety & Warranty Information – Spanish (PDF, 241 KB)
• T-Mobile Spec Sheet – English (PDF, 1022 KB)
• T-Mobile User Guide – English (PDF, 1.7 MB)
• T-Mobile User Guide – Spanish (PDF, 1.7 MB)

Videos

How to install battery, SIM and microSD cards

Manufacturer’s Warranty

Alternate format for phone user guides (US only)
Printed Braille and Accessible Electronic user guides are available upon request primarily
for basic feature phones. These user guides provide step-by-step instructions and are useful
only for those customers who are visually impaired.

These user guides are available upon request by emailing to: pubs@kyocera.com.
Please make sure to include your phone model number and whether you need a printed Braille or Accessible Electronic user guide.

DuraMax E4255

Downloads

• Spec Sheet – English (PDF, 178 KB)
• Spec Sheet – Spanish (PDF, 2.1 MB)
• User Guide – English (PDF, 2.1 MB)
• User Guide – Spanish (PDF, 2.4 MB)

Manufacturer’s Warranty

Alternate format for phone user guides (US only)
Printed Braille and Accessible Electronic user guides are available upon request primarily for basic feature phones. These user guides provide step-by-step instructions and are useful only for those customers who are visually impaired.

These user guides are available upon request by emailing to: pubs@kyocera.com.
Please make sure to include your phone model number and whether you need a printed Braille or Accessible Electronic user guide.

FAQs

How do I lower the volume on Direct Connect Chirps or silent DC Chirps?

Go to Menu > Settings > Volume > Incoming Ringer > From here you can change the ringer volume for DC and voice calls, if you select “vibrate only” the DC will still beep but at the lowest volume level.

To silent DC calls which will also silent incoming voice calls go to Menu > Settings > Incoming Ringers > Silence All

How do I change the incoming chirp tone?

Go to Menu > Settings > Ringers > Direct Connect > Incoming DC calls > Select Tone 5 for the lowest tone setting; however, there are up to 6 selections to choose from.

How do I turn off the Direct Connect Beep during a Direct Connect call?

Go to Menu > Settings > Beep During DC Call > Select Off

How do you turn roaming on or off?

From the home screen, press the OK key > Scroll to Settings and press the OK key > Scroll to Others and press the OK key > Scroll to Roaming and press the OK key > Press the OK key with the Roaming Mode highlighted > Scroll to the desired option and press the OK key > If Automatic was selected, additional roaming settings will be displayed > Scroll to each setting and press the OK key to select or de-select the options as desired > Press Done when finished > Press Yes > The roaming options are now changed.

How do I perform a master reset?

From the home screen, press the OK key > Scroll to Settings and press the OK key > Scroll to Reset/Delete and press the OK key > If prompted to change the lock code, press the desired option > To reset settings without deleting information, press the OK key with Reset Settings highlighted > To completely reset the handset, scroll to Reset Phone and press the OK key > Read the warning and press RESET PHONE > The handset is now reset.

NOTE: A master reset will result in the loss of all data stored on the device including 3rd party applications. This type of reset should only be used as a last resort after all other troubleshooting steps have been exhausted. It is highly recommended that you complete a backup of the device information before proceeding with the steps in this tutorial.

How do I see what applications I have installed on the phone?

From the home screen press the OK key > Scroll to My Stuff and press the OK key > Scroll to Applications and press the OK key > All installed applications are now listed.

How do I program my new Dura Series phone?

Turn your phone On by pressing and holding the Power button > The phone will contact Sprint’s network and automatically provision/activate > you will see the message Hands Free Activation, Contacting Network > Once activation is complete, you will see the message Your device has been activated, Press the soft key under the OK to continue > Your phone will check for PRL update and download it if available; Press the soft key under OK to continue > Once updates are complete, the phone will power off and reboot > When the phone returns to the lock screen, you can finish setting up your phone and it is ready to use.

How do I activate my phone?

Turn the device on by pressing the End key > Press OK > The device will check for a PRL Update > The device will check for Firmware updates > The device is now activated.

How do I set up email on my phone?

Press OK > Web > From the SprintWeb home page, select Messaging > Email > Select Yahoo! Mail, AOL & AIM Mail, or MSN Hotmail > Use your keypad to enter the required sign-in information for the selected provider, such as user name, email address, or password, and select Sign in > Your mailbox for the selected provider will be displayed.

How do I set up Voicemail on my phone?

From the home screen, press and hold the 1 key > If this is the first time accessing the voicemail, follow the voice prompts to set up the voicemail options > Once the voicemail box is set up, new messages will be played automatically > Listen to the menu options and press the desired option to handle the message(s) > To set up or listen to additional options, listen to the voicemail prompts and press the desired options > When finished, press the END key to hang up > Voicemail is now set up and ready for use.

How do I transfer contacts to my Dura Series phone?

You can add and edit all your contacts and groups, including TeamDC groups, online using the Sprint Mobile Sync service. Once your phone makes itself available to the Mobile Sync service , it will display a message on the screen and prompt you to activate the service. Follow the onscreen instructions to activate the service. To Activate Sprint Mobile Sync Press OK > Tools > Mobile Sync > follow the onscreen instructions to complete activation.

To Access Sprint Mobile Sync Online > Sign on to your My Sprint page at sprint.com > Click My Device & Media > Contacts > Launch Mobile Sync > Follow the onscreen instructions to add, edit, and manage all your contact information.

DuraPlus E4233

Downloads

• Spec Sheet – English (PDF, 428 KB)
• Spec Sheet – Spanish (PDF, 429 KB)
• User Guide – English (PDF, 1.6 MB)
• User Guide – Spanish (PDF, 1.3 MB)

Manufacturer’s Warranty

Alternate format for phone user guides (US only)
Printed Braille and Accessible Electronic user guides are available upon request primarily
for basic feature phones. These user guides provide step-by-step instructions and are useful
only for those customers who are visually impaired.

These user guides are available upon request by emailing to:
pubs@kyocera.com.
Please make sure to include your phone model number and whether you need a printed Braille or Accessible Electronic user guide.

FAQs

How do I lower the volume on Direct Connect Chirps or silent DC Chirps?

Go to Menu > Settings > Volume > Incoming Ringer > From here you can change the ringer volume for DC and voice calls, if you select “vibrate only” the DC will still beep but at the lowest volume level.

To silent DC calls which will also silent incoming voice calls go to Menu > Settings > Incoming Ringers > Silence All

How do I change the incoming chirp tone?

Go to Menu > Settings > Ringers > Direct Connect > Incoming DC calls > Select Tone 5 for the lowest tone setting; however, there are up to 6 selections to choose from.

How do I turn off the Direct Connect Beep during a Direct Connect call?

Go to Menu > Settings > Beep During DC Call > Select Off

How do you turn roaming on or off?

From the home screen, press the OK key > Scroll to Settings and press the OK key > Scroll to Others and press the OK key > Scroll to Roaming and press the OK key > Press the OK key with the Roaming Mode highlighted > Scroll to the desired option and press the OK key > If Automatic was selected, additional roaming settings will be displayed > Scroll to each setting and press the OK key to select or de-select the options as desired > Press Done when finished > Press Yes > The roaming options are now changed.

How do I perform a master reset?

From the home screen, press the OK key > Scroll to Settings and press the OK key > Scroll to Reset/Delete and press the OK key > If prompted to change the lock code, press the desired option > To reset settings without deleting information, press the OK key with Reset Settings highlighted > To completely reset the handset, scroll to Reset Phone and press the OK key > Read the warning and press RESET PHONE > The handset is now reset.

NOTE: A master reset will result in the loss of all data stored on the device including 3rd party applications. This type of reset should only be used as a last resort after all other troubleshooting steps have been exhausted. It is highly recommended that you complete a backup of the device information before proceeding with the steps in this tutorial.

How do I see what applications I have installed on the phone?

From the home screen press the OK key > Scroll to My Stuff and press the OK key > Scroll to Applications and press the OK key > All installed applications are now listed.

How do I program my new Dura Series phone?

Turn your phone On by pressing and holding the Power button > The phone will contact Sprint’s network and automatically provision/activate > you will see the message Hands Free Activation, Contacting Network > Once activation is complete, you will see the message Your device has been activated, Press the soft key under the OK to continue > Your phone will check for PRL update and download it if available; Press the soft key under OK to continue > Once updates are complete, the phone will power off and reboot > When the phone returns to the lock screen, you can finish setting up your phone and it is ready to use.

How do I activate my phone?

Turn the device on by pressing the End key > Press OK > The device will check for a PRL Update > The device will check for Firmware updates > The device is now activated.

How do I set up email on my phone?

Press OK > Web > From the SprintWeb home page, select Messaging > Email > Select Yahoo! Mail, AOL & AIM Mail, or MSN Hotmail > Use your keypad to enter the required sign-in information for the selected provider, such as user name, email address, or password, and select Sign in > Your mailbox for the selected provider will be displayed.

How do I set up Voicemail on my phone?

From the home screen, press and hold the 1 key > If this is the first time accessing the voicemail, follow the voice prompts to set up the voicemail options > Once the voicemail box is set up, new messages will be played automatically > Listen to the menu options and press the desired option to handle the message(s) > To set up or listen to additional options, listen to the voicemail prompts and press the desired options > When finished, press the END key to hang up > Voicemail is now set up and ready for use.

How do I transfer contacts to my Dura Series phone?

You can add and edit all your contacts and groups, including TeamDC groups, online using the Sprint Mobile Sync service. Once your phone makes itself available to the Mobile Sync service , it will display a message on the screen and prompt you to activate the service. Follow the onscreen instructions to activate the service. To Activate Sprint Mobile Sync Press OK > Tools > Mobile Sync > follow the onscreen instructions to complete activation.

To Access Sprint Mobile Sync Online > Sign on to your My Sprint page at sprint.com > Click My Device & Media > Contacts > Launch Mobile Sync > Follow the onscreen instructions to add, edit, and manage all your contact information.

DuraPro E4277

Downloads

• Quick Start Guide (PDF, 1.5 MB)
• Spec Sheet (PDF, 115 KB)
• User Guide (PDF, 1 MB)

Manufacturer’s Warranty

Alternate format for phone user guides (US only)
Printed Braille and Accessible Electronic user guides are available upon request primarily for basic feature phones. These user guides provide step-by-step instructions and are useful
only for those customers who are visually impaired.

These user guides are available upon request by emailing to: pubs@kyocera.com.
Please make sure to include your phone model number and whether you need a printed Braille or Accessible Electronic user guide.

FAQs

How do you turn roaming on or off?

From the home screen, press the OK key > Scroll to Settings and press the OK key > Scroll to Others and press the OK key > Scroll to Roaming and press the OK key > Press the OK key with the Roaming Mode highlighted > Scroll to the desired option and press the OK key.

If Automatic was selected, you can select to allow data services while roaming or not > Scroll to Settings and press the OK key > Scroll to Others and press the OK key > Scroll to Roaming and press the OK key > Scroll to Data Roaming and press the OK key > Scroll to the desired On or Off option and press the OK key.

How do I perform a master restart?

From the home screen, press the OK key > Scroll to Settings and press the OK key > Scroll to Reset/Delete and press the OK key > If prompted to change the lock code, press the desired option > To reset settings without deleting information, press the OK key with Reset Settings highlighted > To completely reset the handset, scroll to Reset Phone and press the OK key > Read the warning and press RESET PHONE > The handset is now reset.

NOTE: A master reset will result in the loss of all data stored on the device. This type of reset should only be used as a last resort after all other troubleshooting steps have been exhausted. It is highly recommended that you complete a backup of the device information before proceeding with the steps in this tutorial.

How do I see what applications are pre-installed on the phone?

From the home screen press the OK key > Scroll to Apps. All pre-installed apps will be located in this folder.

How do I program my new Dura Series phone?

Turn your phone On by pressing and holding the End button > The phone may be programmed over the air by dialing *228.

How do I activate my phone?

Turn your phone On by pressing and holding the End button > The phone may be programmed over the air by dialing *228.

How do I set up email on my phone?

Press OK > Apps > Email > Read the message and press Next (right softkey) > Select Windows Live Hotmail, Gmail, Yahoo!, or More… > Use your keypad to enter the required sign-in information for the selected provider, such as username, email address, or password, and press Next (right softkey) > Follow the onscreen instructions to read, reply to, compose, and send messages and manage your email account.

How do I set up Voicemail on my phone?

From the home screen, press and hold the 1 key in standby mode > If this is the first time accessing the voicemail, follow the voice prompts to set up your password and record your name and greeting > When finished, press the END key to hang up > Voicemail is now set up and ready for use.

How do I turn data on or off on my phone?

The phone displays the current status of the data connection through indicators at the top of the screen. Although your phone’s data services are turned off by default, you may enable them at any time. To enable data services, press the OK key > Scroll to Settings > Scroll to Others > Scroll to Data Settings > Scroll to Data > Scroll to On and press the OK key. (A message is displayed.) Press YES (left softkey) to enable data services. When active, the Data Service Available icon is animated.

To disable data services, press the OK key > Scroll to Settings > Scroll to Others > Scroll to Data Settings > Scroll to Data > Scroll to Off. Read the disclaimer and press Disable (right softkey) to sign out.

How do I upgrade my phone’s software?

Visit the Kyocera Wireless Software Upgrades page.

DuraScout E6782

Downloads

• Spec Sheet – Business (PDF, 2.4 MB)
• Spec Sheet – Consumer (PDF, 2.4 MB)
• User Guide – English (PDF, 3.3 MB)
• User Guide – Spanish (PDF, 3.3 MB)

Manufacturer’s Warranty

Alternate format for phone user guides (US only)
Printed Braille and Accessible Electronic user guides are available upon request primarily for basic feature phones. These user guides provide step-by-step instructions and are useful only for those customers who are visually impaired.

These user guides are available upon request by emailing to: pubs@kyocera.com.
Please make sure to include your phone model number and whether you need a printed Braille or Accessible Electronic user guide.

DuraShock E4210

Downloads

• Spec Sheet – English (PDF, 757 KB)
• User Guide – English (PDF, 1.9 MB)
• User Guide – Spanish (PDF, 1.3 MB)

Manufacturer’s Warranty

Alternate format for phone user guides (US only)
Printed Braille and Accessible Electronic user guides are available upon request primarily
for basic feature phones. These user guides provide step-by-step instructions and are useful only for those customers who are visually impaired.

These user guides are available upon request by emailing to: pubs@kyocera.com.
Please make sure to include your phone model number and whether you need a printed Braille or Accessible Electronic user guide.

FAQs

How do you turn roaming on or off?

From the home screen, press the OK key > Scroll to Settings and press the OK key > Scroll to Others and press the OK key > Scroll to Roaming and press the OK key > Press the OK key with the Roaming Mode highlighted > Scroll to the desired option and press the OK key > If Automatic was selected, additional roaming settings will be displayed > Scroll to each setting and press the OK key to select or de-select the options as desired > Press Done when finished > Press Yes > The roaming options are now changed.

How do I perform a master reset?

From the home screen, press the OK key > Scroll to Settings and press the OK key > Scroll to Reset/Delete and press the OK key > If prompted to change the lock code, press the desired option > To reset settings without deleting information, press the OK key with Reset Settings highlighted > To completely reset the handset, scroll to Reset Phone and press the OK key > Read the warning and press RESET PHONE > The handset is now reset.

NOTE: A master reset will result in the loss of all data stored on the device including 3rd party applications. This type of reset should only be used as a last resort after all other troubleshooting steps have been exhausted. It is highly recommended that you complete a backup of the device information before proceeding with the steps in this tutorial.

How do I see what applications I have installed on the phone?

From the home screen press the OK key > Scroll to My Stuff and press the OK key > Scroll to Applications and press the OK key > All installed applications are now listed.

How do I program my new Dura Series phone?

Turn your phone On by pressing and holding the Power button > The phone will contact Sprint’s network and automatically provision/activate > you will see the message Hands Free Activation, Contacting Network > Once activation is complete, you will see the message Your device has been activated, Press the soft key under the OK to continue > Your phone will check for PRL update and download it if available; Press the soft key under OK to continue > Once updates are complete, the phone will power off and reboot > When the phone returns to the lock screen, you can finish setting up your phone and it is ready to use.

How do I activate my phone?

Turn the device on by pressing the End key > Press OK > The device will check for a PRL Update > The device will check for Firmware updates > The device is now activated.

How do I set up email on my phone?

Press OK > Web > From the SprintWeb home page, select Messaging > Email > Select Yahoo! Mail, AOL & AIM Mail, or MSN Hotmail > Use your keypad to enter the required sign-in information for the selected provider, such as user name, email address, or password, and select Sign in > Your mailbox for the selected provider will be displayed.

How do I set up Voicemail on my phone?

From the home screen, press and hold the 1 key > If this is the first time accessing the voicemail, follow the voice prompts to set up the voicemail options > Once the voicemail box is set up, new messages will be played automatically > Listen to the menu options and press the desired option to handle the message(s) > To set up or listen to additional options, listen to the voicemail prompts and press the desired options > When finished, press the END key to hang up > Voicemail is now set up and ready for use.

DuraSlate

Downloads

• Product Spec Sheet (, 4 KB)
• User Guide – English (PDF, 2.8 MB)
• Safety & Warranty Information – English (PDF, 159 KB)
• Quick Start Guide – English (PDF, 1.6 MB)

Manufacturer’s Warranty

Alternate format for phone user guides (US only)
Printed Braille and Accessible Electronic user guides are available upon request primarily for basic feature phones. These user guides provide step-by-step instructions and are useful only for those customers who are visually impaired.

These user guides are available upon request by emailing to:
pubs@kyocera.com.
Please make sure to include your phone model number and whether you need a printed Braille or Accessible Electronic user guide.

DuraSport 5G

Downloads

• Verizon Product Spec Sheet (, 4 KB)
• Verizon User Guide – English (PDF, 2.8 MB)
• Verizon User Guide – Spanish (PDF, 3 MB)
• Verizon Safety & Warranty Information – English (PDF, 159 KB)
• Verizon Safety & Warranty Information – Spanish (PDF, 164 KB)
• Verizon Quick Reference Guide – English (PDF, 1.6 MB)

Manufacturer’s Warranty

Alternate format for phone user guides (US only)
Printed Braille and Accessible Electronic user guides are available upon request primarily for basic feature phones. These user guides provide step-by-step instructions and are useful only for those customers who are visually impaired.

These user guides are available upon request by emailing to:
pubs@kyocera.com.
Please make sure to include your phone model number and whether you need a printed Braille or Accessible Electronic user guide.

DuraTR E4750

Downloads

• Sprint Spec Sheet – English (PDF, 207 KB)
• Sprint User Guide – English (PDF, 1.3 MB)
• Sprint User Guide – Spanish (PDF, 1.5 MB)
• Sprint Safety & Warranty Information – English & Spanish (PDF, 286 KB)

Manufacturer’s Warranty

Alternate format for phone user guides (US only)
Printed Braille and Accessible Electronic user guides are available upon request primarily for basic feature phones. These user guides provide step-by-step instructions and are useful only for those customers who are visually impaired.

These user guides are available upon request by emailing to: pubs@kyocera.com.
Please make sure to include your phone model number and whether you need a printed Braille or Accessible Electronic user guide.

DuraXA E4510

Downloads

• Spec Sheet (PDF, 670 KB)
• User Guide (US Cellular) – English (PDF, 2.4 MB)
• User Guide (Generic) – English (PDF, 2.1 MB)

Manufacturer’s Warranty

Alternate format for phone user guides (US only)
Printed Braille and Accessible Electronic user guides are available upon request primarily for basic feature phones. These user guides provide step-by-step instructions and are useful only for those customers who are visually impaired.

These user guides are available upon request by emailing to: pubs@kyocera.com.
Please make sure to include your phone model number and whether you need a printed Braille or Accessible Electronic user guide.

DuraXE E4710

Downloads

• AT&T Spec Sheet – English (PDF, 1.2 MB)
• AT&T User Guide – English (PDF, 1.9 MB)
• AT&T User Guide – Spanish (PDF, 2.5 MB)
• AT&T Safety & Warranty Information – English (PDF, 170 KB)
• AT&T Safety & Warranty Information – Spanish (PDF, 167 KB)
• Bell Spec Sheet – English (PDF, 140 KB)
• Bell Spec Sheet – French (PDF, 141 KB)
• Bell User Guide – English (PDF, 2.1 MB)
• Bell User Guide – French (PDF, 2.4 MB)
• Telus Spec Sheet – English (PDF, 136 KB)
• Telus Spec Sheet – French (PDF, 140 KB)
• Telus User Guide – English (PDF, 2.3 MB)
• Telus User Guide – French (PDF, 2.5 MB)

Videos

How to install battery, SIM and microSD cards

Manufacturer’s Warranty

Alternate format for phone user guides (US only)
Printed Braille and Accessible Electronic user guides are available upon request primarily for basic feature phones. These user guides provide step-by-step instructions and are useful only for those customers who are visually impaired.

These user guides are available upon request by emailing to: pubs@kyocera.com.
Please make sure to include your phone model number and whether you need a printed Braille or Accessible Electronic user guide.

DuraXE Epic E4830/E4830NC

Downloads

• User Guide – English (PDF, 4.2 MB)
• User Guide – Spanish (PDF, 4.7 MB)
• Safety & Warranty Information – English (PDF, 166 KB)
• Safety & Warranty Information – Spanish (PDF, 168 KB)

Manufacturer’s Warranty

Alternate format for phone user guides (US only)
Printed Braille and Accessible Electronic user guides are available upon request primarily for basic feature phones. These user guides provide step-by-step instructions and are useful only for those customers who are visually impaired.

These user guides are available upon request by emailing to: pubs@kyocera.com.
Please make sure to include your phone model number and whether you need a printed Braille or Accessible Electronic user guide.

DuraXT E4277

Downloads

• Spec Sheet – English (PDF, 598 KB)
• Spec Sheet – Spanish (PDF, 360 KB)
• User Guide (PDF, 1.7 MB)

Manufacturer’s Warranty

Alternate format for phone user guides (US only)
Printed Braille and Accessible Electronic user guides are available upon request primarily for basic feature phones. These user guides provide step-by-step instructions and are useful only for those customers who are visually impaired.

These user guides are available upon request by emailing to: pubs@kyocera.com.
Please make sure to include your phone model number and whether you need a printed Braille or Accessible Electronic user guide.

FAQs

How do I lower the volume on Direct Connect Chirps or silent DC Chirps?

Go to Menu > Settings > Volume > Incoming Ringer > From here you can change the ringer volume for DC and voice calls, if you select “vibrate only” the DC will still beep but at the lowest volume level.

To silent DC calls which will also silent incoming voice calls go to Menu > Settings > Incoming Ringers > Silence All

How do I change the incoming chirp tone?

Go to Menu > Settings > Ringers > Direct Connect > Incoming DC calls > Select Tone 5 for the lowest tone setting; however, there are up to 6 selections to choose from.

How do I turn off the Direct Connect Beep during a Direct Connect call?

Go to Menu > Settings > Beep During DC Call > Select Off

How do you turn roaming on or off?

From the home screen, press the OK key > Scroll to Settings and press the OK key > Scroll to Others and press the OK key > Scroll to Roaming and press the OK key > Press the OK key with the Roaming Mode highlighted > Scroll to the desired option and press the OK key > If Automatic was selected, additional roaming settings will be displayed > Scroll to each setting and press the OK key to select or de-select the options as desired > Press Done when finished > Press Yes > The roaming options are now changed.

How do I perform a master reset?

From the home screen, press the OK key > Scroll to Settings and press the OK key > Scroll to Reset/Delete and press the OK key > If prompted to change the lock code, press the desired option > To reset settings without deleting information, press the OK key with Reset Settings highlighted > To completely reset the handset, scroll to Reset Phone and press the OK key > Read the warning and press RESET PHONE > The handset is now reset.

NOTE: A master reset will result in the loss of all data stored on the device including 3rd party applications. This type of reset should only be used as a last resort after all other troubleshooting steps have been exhausted. It is highly recommended that you complete a backup of the device information before proceeding with the steps in this tutorial.

How do I see what applications I have installed on the phone?

From the home screen press the OK key > Scroll to My Stuff and press the OK key > Scroll to Applications and press the OK key > All installed applications are now listed.

How do I program my new Dura Series phone?

Turn your phone On by pressing and holding the Power button > The phone will contact Sprint’s network and automatically provision/activate > you will see the message Hands Free Activation, Contacting Network > Once activation is complete, you will see the message Your device has been activated, Press the soft key under the OK to continue > Your phone will check for PRL update and download it if available; Press the soft key under OK to continue > Once updates are complete, the phone will power off and reboot > When the phone returns to the lock screen, you can finish setting up your phone and it is ready to use.

How do I activate my phone?

Turn the device on by pressing the End key > Press OK > The device will check for a PRL Update > The device will check for Firmware updates > The device is now activated.

How do I set up email on my phone?

Press OK > Web > From the SprintWeb home page, select Messaging > Email > Select Yahoo! Mail, AOL & AIM Mail, or MSN Hotmail > Use your keypad to enter the required sign-in information for the selected provider, such as user name, email address, or password, and select Sign in > Your mailbox for the selected provider will be displayed.

How do I set up Voicemail on my phone?

From the home screen, press and hold the 1 key > If this is the first time accessing the voicemail, follow the voice prompts to set up the voicemail options > Once the voicemail box is set up, new messages will be played automatically > Listen to the menu options and press the desired option to handle the message(s) > To set up or listen to additional options, listen to the voicemail prompts and press the desired options > When finished, press the END key to hang up > Voicemail is now set up and ready for use.

How do I transfer contacts to my Dura Series phone?

You can add and edit all your contacts and groups, including TeamDC groups, online using the Sprint Mobile Sync service. Once your phone makes itself available to the Mobile Sync service , it will display a message on the screen and prompt you to activate the service. Follow the onscreen instructions to activate the service. To Activate Sprint Mobile Sync Press OK > Tools > Mobile Sync > follow the onscreen instructions to complete activation.

To Access Sprint Mobile Sync Online > Sign on to your My Sprint page at sprint.com > Click My Device & Media > Contacts > Launch Mobile Sync > Follow the onscreen instructions to add, edit, and manage all your contact information.

DuraXTP E4281

Downloads

• Sprint Spec Sheet – English (PDF, 341 KB)
• Sprint User Guide – English (PDF, 2.1 MB)

Manufacturer’s Warranty

Alternate format for phone user guides (US only)
Printed Braille and Accessible Electronic user guides are available upon request primarily for basic feature phones. These user guides provide step-by-step instructions and are useful only for those customers who are visually impaired.

These user guides are available upon request by emailing to: pubs@kyocera.com.
Please make sure to include your phone model number and whether you need a printed Braille or Accessible Electronic user guide.

DuraXV E4520

Downloads

• Software Upgrade Assistant Manual (PDF, 1.5 MB)
• Software Repair Assistant Manual (PDF, 937 KB)
• Spec Sheet (PDF, 124 KB)
• User Guide – English (PDF, 1.6 MB)
• User Guide – Spanish (PDF, 1.7 MB)

Manufacturer’s Warranty

Alternate format for phone user guides (US only)
Printed Braille and Accessible Electronic user guides are available upon request primarily for basic feature phones. These user guides provide step-by-step instructions and are useful only for those customers who are visually impaired.

These user guides are available upon request by emailing to: pubs@kyocera.com.
Please make sure to include your phone model number and whether you need a printed Braille or Accessible Electronic user guide.

DuraXV LTE E4610

Downloads

• Verizon Spec Sheet – English (PDF, 1 MB)
• Verizon User Guide – English (PDF, 2.9 MB)
• Verizon User Guide – Spanish (PDF, 2.9 MB)
• Product Safety & Warranty Information – English (PDF, 112 KB)
• Product Safety & Warranty Information – Spanish (PDF, 120 KB)
• Contact Transfer by Bluetooth – English (PDF, 1.4 MB)
• Contact Transfer by PC – English (PDF, 1.5 MB)

Manufacturer’s Warranty

Alternate format for phone user guides (US only)
Printed Braille and Accessible Electronic user guides are available upon request primarily for basic feature phones. These user guides provide step-by-step instructions and are useful only for those customers who are visually impaired.

These user guides are available upon request by emailing to: pubs@kyocera.com.
Please make sure to include your phone model number and whether you need a printed Braille or Accessible Electronic user guide.

Verve S3150

Downloads

• Boost Mobile Spec Sheet – English (PDF, 761 KB)
• Boost Mobile User Guide – English (PDF, 2 MB)
• Boost Mobile User Guide – Spanish (PDF, 2.1 MB)
• Sprint Spec Sheet – English (PDF, 840 KB)
• Sprint User Guide – English (PDF, 1.3 MB)

Manufacturer’s Warranty

Alternate format for phone user guides (US only)
Printed Braille and Accessible Electronic user guides are available upon request primarily for basic feature phones. These user guides provide step-by-step instructions and are useful only for those customers who are visually impaired.

These user guides are available upon request by emailing to: pubs@kyocera.com. Please make sure to include your phone model number and whether you need a printed Braille or Accessible Electronic user guide.